Empathy

I’ve recently been reading the Steve Jobs biography. It is no secret that Jobs was a creative marketing genius, and that he brought many incredible products to life that transformed entire industries. However, several times in his biography, it is mentioned that he shamelessly manipulated others, threw tantrums, screamed insults, and provoked controversy. He was challenged in his relationships, and it resulted in certain setbacks in his career.

The phrase Emotional Intelligence, or its casual shorthand EQ, is the ability to perceive, control, and evaluate emotions. Many researchers have claimed EQ is more important to leadership success than IQ, while others have claimed the exact opposite. I wonder if it is, perhaps, a combination of both. IQ provides the foundational skills of functional expertise and the ability to create new ideas. EQ pushes those foundational skills to the next level. EQ, simply put, is a different way of being smart. Continue reading